Shipping policy
Livnest is operated by LH Products LLC, based in Pittsburg, Kansas. We work with trusted suppliers who ship your order directly to you, which lets us keep prices low.
Free shipping: Every order ships free, with no minimum.
Where we ship: We currently ship within the United States only.
Processing time: Orders are processed within 1–3 business days. You'll get a confirmation email when you order and a tracking number once it ships.
Delivery time: Most orders arrive within 7–15 business days after shipping. Holidays, peak seasons, and carrier delays can extend this.
Multiple packages: Items from one order may ship separately and arrive on different days.
Lost or delayed orders: If your tracking hasn't updated in 10 business days, or your order hasn't arrived within 30 days of purchase, email luke@lhproducts.org and we'll send a replacement or issue a full refund.
Address accuracy: Please double-check your shipping address at checkout. We aren't responsible for orders delivered to an address entered incorrectly.
Returns: See our Refund Policy.
Questions? Email luke@lhproducts.org.