Refund policy

We want you to be happy with your order.

Returns for any reason: You can return any item within 7 days of placing your order. Email luke@lhproducts.org with your order number, and we'll reply with return instructions. Please don't send items back without contacting us first.

Return conditions: Items must be unused and in their original packaging. Return shipping is paid by the customer.

Damaged, defective, or wrong items: Email luke@lhproducts.org within 14 days of delivery with your order number and a photo of the problem. You won't need to send the item back. We'll send a free replacement or issue a full refund, whichever you prefer.

Cancellations: You can cancel within 12 hours of placing your order, as long as it hasn't gone to fulfillment yet.

Refund timing: Refunds go back to your original payment method within 5–10 business days after we receive your return or approve your damage claim.

Lost orders: Missing packages are covered by our Shipping Policy.

Contact: LH Products LLC · Pittsburg, KS · luke@lhproducts.org