FAQ

How long does delivery take?

Orders are processed within 1–3 business days. Most orders then arrive within 7–15 business days. You'll get a tracking number by email once your order ships. See our Shipping Policy for details.

Is shipping really free?

Yes. Every order ships free within the United States, with no minimum. We don't ship outside the US right now.

How do I use the Contour Brush?

Start at the center of the area and glide the brush outward or upward with light pressure. Spend 3–5 minutes on your face and neck, or longer on arms, legs, and stomach. You can use it on dry skin or with your favorite oil or lotion. Skip any areas with broken or irritated skin.

How do I clean the brush?

Rinse it with warm water and mild soap after use, then let it air dry completely. Avoid soaking it for long periods.

Can I return an item if I change my mind?

Yes. Email luke@lhproducts.org within 7 days of placing your order and we'll send return instructions. Items must be unused and in their original packaging. See our Refund Policy.

My item arrived damaged or defective. What do I do?

Email luke@lhproducts.org within 14 days of delivery with your order number and a photo. We'll send a free replacement or a full refund, and you won't need to send anything back.

Can I cancel my order?

Yes, within 12 hours of ordering, as long as it hasn't gone to fulfillment yet. Email us as soon as possible.

My tracking hasn't updated. Is my order lost?

Tracking can pause while a package is in transit. If it hasn't updated in 10 business days, or your order hasn't arrived within 30 days, email us and we'll send a replacement or issue a refund.